Code-of-conduct complaints cost council more than $47,000

CODE-of-conduct complaints cost Port Macquarie-Hastings Council more than $47,000 over the past year, according to an annual report tabled at last week’s council meeting.

The Code of Conduct Complaint Statistics report, covering the period from September 1, 2024 to August 31, 2025, details the number of complaints made against councillors and the general manager, how they were handled, and the cost to ratepayers.

During the reporting period, five complaints were received from a range of sources including community members, council staff and the general manager.

No complaints were lodged by councillors against fellow councillors.

Four complaints were referred to an external conduct reviewer, with two progressing to full investigation.

One investigation resulted in a finding of no breach, while another found a breach of the code of conduct by a councillor, leading to a formal censure under the Local Government Act.

The report shows $13,605 was spent on preliminary assessments alone, with the total cost of managing complaints reaching $47,372, including staff time and external reviewer fees.

One complaint was resolved at an early stage through alternative action by the mayor or general manager.

All complaints were finalised within 12 months, with most resolved within six to nine months.

No matters were referred to external agencies such as the Independent Commission Against Corruption, the NSW Ombudsman, the Office of Local Government or police.

Council noted the report, which will now be forwarded to the Office of Local Government as required under state regulations.

By Matt TAYLOR