TOURISM businesses across the Greater Port Macquarie region are being encouraged to consider how practical, affordable changes could make their premises more accessible and welcoming.
The Greater Port Macquarie Tourism Association (GPMTA) is undertaking accessibility audits of member businesses, supported by funding from Port Macquarie Hastings Council.
The assessments bring lived experience into discussions about access, helping businesses identify barriers and explore ways to improve how customers use their facilities.
GPMTA president Kerry Fox is conducting the assessments alongside Blake Edge, a 28-year-old Port Macquarie resident and accessibility advocate.
Edge lives with a degenerative vision condition that has left him with minimal sight, as well as Functional Neurological Disorder (FND).
He said the assessments provided an opportunity for businesses to learn directly from people whose experiences and needs may differ from their own.
“The assessments are important as they give businesses time with people versed in other ways of life, thinking on some low-cost ideas together, reducing difficulties for customers,” he said.
He would also like people to feel more comfortable offering assistance by asking, “Would you like help?” and, if so, “How can I help?”
The goal was to make facilities easier to access and use, with different forms of mobility considered in their design. He also acknowledged that participating in the assessments could be exhausting.
Council grant funding is supporting promotional materials and paying for Edge’s time. Ms Fox is contributing her time voluntarily.
“Whether they live here or are visiting, everyone deserves to feel welcome, valued and included,” Fox said.
“This initiative allows GPMTA to showcase a region that genuinely cares, encouraging businesses to make practical improvements and helping create a more accessible and inclusive destination.”
Accessibility advocate and GPMTA board member Rachael Thorpe hopes the initiative will encourage the region’s businesses to take part.
“My optimistic goal is to position the Mid North Coast as the most accessible location in Australia,” she said.
“I want everyone to feel welcome and included regardless of their ability, and I’m grateful to GPMTA and the council for their leadership.
“Ultimately, I would like to see every business engage in this process.”
For more information about the accessibility assessments, contact Kerry Fox on 0423 024 809 or email foxkerry@bigpond.net.au.
By Luke HADFIELD
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